Highlighting the women of Provo City as part of Women's History Month.
Customer Service's Annalee Larsen, Amanda Ercanbrack, Britny Densley
The leading ladies of Customer Service!
Annalee Larsen (left) began working for Provo City as a Customer Service Representative in September 2015. She has served as Billing Editor/RPS Clerk, Executive Office Assistant, Call Center Manager, and Billing Manager.
Amanda Ercanbrack (middle) began working for Provo City as a Customer Service Representative in January 2005. She has served as Training & Quality Coordinator, City Recorder, and Director of Customer Services.
Britny Densley (right) began working for Provo City as a Customer Service Representative in October 2009. She has served as the Call Center Supervisor and Call Center Manager.
Customer Service (311) handles utility billing, passport applications, business licensing, and LiveScan fingerprinting. Provo residents can call 3-1-1, use the citizen self-service portal, or visit their office at 445 W Center St. Through the self-service portal you can report graffiti, potholes, non-working traffic lights and streetlights, broken park swings or other park equipment, cracked sidewalks, tree limbs in the road or in power lines, missed garbage cans, or unattended vehicles.